Portcullis Pledge

Portcullis Property Services have a simple philosophy, every thing we do is designed to engender the trust and confidence of those we serve and those whom we employ as such we will:

1) Treat you with courtesy, honesty & integrity during every encounter.
2) Give the best value service within our chosen field
3) Provide Director level oversight to your contract.
4) Abide unswervingly to any agreed contract or Service Agreement
5) Meet with you at agreed intervals or at any other time that you feel necessary.
6) Respond to emergencies within the hour
7) Provide the highest levels of training and support to our staff
8) Recruit ethically and within a framework of social responsibility
9) Return your call, letter, email within the same business day.
10) Acknowledge any dissatisfaction of service promptly and meet with you to discuss as soon as possible but in any case within 3 business days